Frequently Asked Questions

... with answers!

We get a lot of questions about our company and our services, and that's great! We love questions.

If you've got one, please don't hesitate to contact us directly.

To save you and us some time, though, we've posted answers to the most common questions here.

Our Services

  • Q: How much does the initial consultation cost?
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  • Q: What languages and technologies are you familiar with?
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  • Q: Do you offer UI/UX services?
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  • Q: Can I make my own custom Service & Support plan?
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  • Q: How often can I request updates?
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  • Q: What file formats do you accept?
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  • Q: Which tasks are considered maintenance, and which are billable enhancements?
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  • Q: I'm concerned about entrusting my website to a small company. What happens to my website if you go out of business?
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General Questions

  • Q: What is a domain name?
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  • Q: What is a site map?
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  • Q: What is a TLS certificate (a.k.a. "SSL certificate" or "secure certificate")? Do I need one?
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  • Q: Can you make my home page play music?
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